Customer Service Form

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In your most recent customer service experience, how did you contact us?
Sufficient Information was available on the internet to solve my problem.
About how long did you have to wait before being assisted?
Did our representative... (Select all that apply)
About how long did it take to get this problem resolved?
How many times did you have to contact customer service before the problem was corrected?
Overall, how satisfied are you with the customer service experience?






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Thank you for your feedback. We sincerely appreciate your honest opinion and will take your input into consideration while providing  our services now and in the future.

If you have any comments or concerns about this survey please Contact: -

Head Office
Building No. 2, Wabera Street,
St Ellis House, 3rd Floor (Opposite High Court)
P.o Box 10636 - 00100
Tel: +254-020-2243310,+254-020-356-0521
Switchboard:+254-0722205594
Fax: +254-20-240870
Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
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