| Description | Sales Marketing Department
Who We Are Kenyaweb.com, is a professional Web Development Company with the Head Office in Nairobi, and branches in Mombasa Kenya. We offer a wide range of web product solutions to reach your targeted audience to enable you to share important information locally and globally focusing on retaining your customers base. Its services include but not are limited to Website design & development, Intranets and Extranets,VOIP Solutions , E-commerce solutions, Software development, maintenane, Internet Connectivity, Mail Gateways, Web/E-mail hosting solutions, Online Marketing, Mobile Applications, IVR solutions, Bulk SMS and Short Codes, ETC. Job Description Title: Cooperate Sales Executive – Web (1 post) Reports to: Business Development Manager
Job objective Secure new business from potential clients and making repeat sales from the existing customers. Key responsibilities:
- Listening to customer requirements and presenting appropriately to make a sale;
- Aggressively pursue new clients to increase the company revenue;
- Maintaining and developing relationships with existing customers in person and via telephone calls and emails;
- Cold calling to arrange meetings with potential customers to prospect for new business;
- Responding to incoming email and phone enquiries;
- Acting as a contact between a company and its existing and potential markets;
- Negotiating the terms of an agreement and closing sales;
- Gathering market and customer information;
- Responsible for making repeat sales to their employer’s existing customers.
- Representing the organisation at trade exhibitions, events and demonstrations;
- Negotiating on price, costs, delivery and specifications with buyers and managers;
- Challenging any objections with a view to getting the customer to buy;
- Advising on forthcoming product developments and discussing special promotions;
- Creating detailed proposal documents, often as part of a formal bidding process that is largely dictated by the prospective customer;
- Recording sales and order information and sending copies to the sales office, or entering into a computer system;
- Reviewing your own sales performance, aiming to meet or exceed targets;
- Gaining a clear understanding of customers' businesses and requirements;
- Making accurate, rapid cost calculations and providing customers with quotations;
- Feeding future buying trends back to employers;
- Attending team meeting and sharing best practice with colleagues;
- Submit the required reports to the Management;
Key requirements of the job: Communication Skills: Ability to communicate using the appropriate communication means available. Computer skills: Ability to use provided Microsoft Office programs such as Microsoft Excel and Microsoft word, Microsoft outlook and Linux operating system – Open Office Suite, knowledge of CRM tools, etc to produce required reports and generally for communication. Literacy and Numeracy: Ability to understand basic business finance management details e.g. Cash-flow, overheads, cost margins, etc. Competency in writing of business letters, quotations and proposals. Business and Selling Skills: Good sales negotiations skills and ability to proactively manage sales accounts. Good grasp of presentation and problem solving skills with a professional touch is desirable. Understanding of the company operations and processes after on -job training is important.
Product Knowledge: An understanding of products and services in the Web industry esp.
- Online marketing experience previously sold SEM & SEO programs
- Strong understanding of online marketing, social media and interactive marketing world
Minimum qualifications: A business related University degree with bias in marketing and sales or Diploma in marketing and sales from a recognized institution. Minimum Age 25 years old.
Minimum 2 years experience in an ICT enviroment (esp. In the similar industry - Web Solutions) would be advantageous. • Computer literacy in using Microsoft Office, Linux and Web tools (HTML, CSS,CMS, Google Adword Certifications). • Effective communication skills both written and spoken.
Those interested to forward their CV with a job application letter to:hr@kenyaweb.com by latest 25th Jan 2013
Hand delivery application letters-addressed to HR Manager can be dropped at the company offices situated on Wabera Street, St Ellis House 3rd Floor next to Nakumatt City Hall Branch. |